Frequently Asked Questions
General & Authenticity
Absolutely. We guarantee 100% authenticity. Every decant is hand-poured directly from the original brand bottle into our premium glass vials. We never use "inspired-by" oils or counterfeits.
A decant is a smaller bottle (3ml, 5ml, or 10ml) filled with the original fragrance. It allows you to test and wear luxury scents without committing to the high cost of a full-sized bottle.
Product & Sizing
- 3ml: Approximately 45–50 sprays.
- 5ml: Approximately 75–80 sprays.
- 10ml: Approximately 150–160 sprays.
To maintain the fragrance's longevity, store your decants in a cool, dry place away from direct sunlight and heat (like a drawer or cupboard).
Shipping & Delivery (UAE)
We offer express shipping across the UAE. Orders are typically processed within 24 hours and delivered within 1–3 business days.
Currently, we ship within the United Arab Emirates and the GCC countries. Stay tuned as we look to expand in the future!
Returns & Cancellations
Due to the nature of the product and hygiene reasons, we cannot accept returns based on personal scent preference. We recommend starting with a 3ml size if you are trying a scent for the first time.
If your order is damaged during transit, please contact us on WhatsApp or Email within 24 hours of delivery with a photo, and we will send a replacement immediately.